When Workarounds Become the System

Somewhere in your organization, a nurse has a sticky note on her monitor. A care coordinator keeps a second spreadsheet nobody approved. A clinician silences alerts before reading them, because three months ago they learned that's the only way to get through a shift.

None of this gets logged as a failure. It just becomes how things are done.

Save Your Seat - Live Webinar July 22


This webinar is for healthcare technology leaders who want to understand what's actually happening underneath the workarounds — why they form, why alerts stop working long before anyone files a complaint, and why the gap between the workflow you designed and the one people actually use is where trust quietly erodes.

Devin and Cara will walk through what this looks like in practice, and what it takes to design systems that account for exceptions instead of pretending they don't exist.

Register Now

Tuesday, July 22, 2026

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Register anyway — we'll send the recording.